DISCOVER OUR STORY

LUCIANA AND THE JOURNEY OF

LM MAGIC CLEANING

"Guided by passion and precision, I, Luciana Mesquita, lead LM Magic Cleaning with a commitment to transforming spaces and exceeding expectations, ensuring that every home shines with impeccable care."

Hello! I'm Luciana Mesquita, the proud owner and founder of LM Magic Cleaning. With a passion for cleanliness and a keen eye for detail, I established this company to bring exceptional cleaning services to homes and businesses in our community.

My Journey

My journey into the cleaning industry began 7 years ago when I realised the profound impact a clean environment can have on our daily lives. With a background as a Certified Wardrobe Manager and a Business Management student, I combined my expertise and passion to create a company that not only meets but exceeds clients' expectations. Over the years, I have had the opportunity to work with high-end clients, including UHNW (Ultra High Net Worth) individuals and royal families, developing a deep understanding of their unique requirements and high standards.

My Mission

At the heart of LM Magic Cleaning is a commitment to delivering unparalleled cleaning services that enhance the quality of life for our clients. I believe in the power of a clean space to inspire productivity, relaxation, and overall well-being.

My Values

Excellence: I strive for excellence in everything I do, ensuring that each cleaning task is performed to the highest standard.

Integrity: Trust and transparency are the cornerstones of my business. I am dedicated to building lasting relationships based on honesty and respect.

Customer-Centric: Understanding and meeting the unique needs of each client is my top priority. I take pride in providing personalised service that ensures complete satisfaction.

My Expertise

My experience in the sector has allowed me to develop comprehensive knowledge of effective and safe cleaning products. I use only the best products, ensuring that each space is treated with the utmost care and attention to detail.

Preference for Brazilian Professionals

It's noteworthy that many of our clients appreciate the work of Brazilian professionals, who are globally recognised for their quality and dedication to cleaning. This reputation reflects our commitment to excellence and meticulous attention to detail.

My Commitment

As the owner of LM Magic Cleaning, I am personally invested in the success of our services and the happiness of our clients. I oversee every aspect of the business to ensure that we maintain our high standards and continue to improve. Whether it’s a routine clean or a specialised service, I guarantee meticulous attention to detail and a commitment to excellence.

Thank you for choosing LM Magic Cleaning. I look forward to the opportunity to serve you and to make your space shine.

Warm regards,

Luciana Mesquita

Owner and Founder LM Magic Cleaning

WHO I AM

PRIORITIES

At LM Magic Cleaning, we are dedicated to delivering exceptional cleaning services that go beyond mere tidiness. Our core principles guide everything we do, ensuring that we provide the best possible service to our clients.

Quality: Commitment to excellence in all services offered.

Reliability: Assurance that services will be performed consistently and effectively.

Innovation: Adoption of new technologies and practices to improve service efficiency and effectiveness.

Customer Satisfaction: Focus on exceeding customer expectations and building lasting relationships.

Ethics and Integrity: Conducting business in an ethical and transparent manner.

Hygiene Necessities:

Health and Safety: Providing cleaner and safer environments for the health and well-being of our clients.

Disease Prevention: Reducing the spread of germs, viruses, and bacteria in high-traffic areas.

Image and Aesthetics: Maintaining a professional and inviting appearance of spaces.

Customer Satisfaction: Enhancing client satisfaction and loyalty with cleaner, more pleasant spaces.

Sustainability: Commitment to cleaning practices that are safe for the environment.

We believe that these principles not only define who we are but also guide us in creating spaces that our clients can enjoy and feel safe in. By adhering to these values, we ensure that LM Magic Cleaning continues to stand out as a trusted and reliable cleaning service provider.

Ensuring Effective Dirt Removal

Competent and Experienced Team: Staff prepared to do their best in cleaning with excellence.

Exceptional Customer Service

Service Personalisation: Ability to customise services according to each client's specific needs. Customer Support: 24/7 customer support, with prompt responses to inquiries and requests.

Satisfaction Guarantee

Quality Assurance: Commitment to completing the service until the client is completely satisfied. Continuous Feedback: Feedback systems to assess customer satisfaction and continuously improve services.

Innovation and Flexibility

Adoption of New Technologies: Constant search for new technologies and methods that can improve service efficiency and effectiveness. Service Flexibility: Ability to quickly adapt to changes in client needs and new industry regulations.

OUR DIFFERENTIATOR

WHY CHOOSE

LM MAGIC CLEANING?

Luciana Mesquita, the founder of LM Magic Cleaning, dedicates herself tirelessly to maintaining excellence in cleaning services.

With over 7 years of experience, she leads a uniformed, highly trained, and qualified team. Under her guidance, LM Magic Cleaning stands out for transforming residential and commercial spaces, exceeding expectations through meticulous and personalised service.